Terms & Conditions
Last Updated: September 4, 2026
Welcome to Shopemilees. These Terms & Conditions govern your use of shopemilees.com and any purchases made through our website.
By accessing our website, placing an order, or using our services, you agree to these Terms & Conditions. Please read them carefully before making a purchase.
1. About Us
Shopemilees is operated by:
Company Name
Chengdu Lucai Chao Trading Co., Ltd.
Registered Address
Room 108, 1st Floor, No. 1248 Panda Avenue, Chenghua District, Chengdu, Sichuan, China, Annex 1-61
Phone
(+1) 813 608 6123
Website
shopemilees.com
2. Eligibility
By using this website, you confirm that you are legally capable of entering into a binding agreement in your jurisdiction.
If you are under the age required to enter into a contract in your country or region, you may only use this website with the involvement of a parent or legal guardian.
3. Product Information
We make reasonable efforts to provide accurate product descriptions, images, sizing information, colors, materials, and other product details.
However, product colors may appear slightly different depending on your screen settings, lighting conditions, or device.
Measurements may also vary slightly due to the nature of garment production and manual measurement.
Where a product page contains specific sizing information, the product-specific measurements should be used as the primary reference.
4. Pricing
Unless otherwise stated, prices displayed on our website are shown in USD.
We reserve the right to update product prices at any time before an order is placed.
The price charged for an order will be the price displayed at checkout at the time the order is submitted.
Any applicable shipping fees, taxes, or other charges will be shown before you complete your purchase where required.
5. Orders
After placing an order, you may receive an order confirmation by email.
An order confirmation does not necessarily mean that the order has been accepted for fulfillment.
We reserve the right to cancel or refuse an order if:
- A product is unavailable
- Pricing or product information contains an obvious error
- Payment cannot be successfully processed
- We suspect fraudulent or unauthorized activity
- The order violates these Terms & Conditions
If we cancel an order after payment has been received, the applicable amount will be refunded.
6. Payment
We accept payment methods displayed at checkout.
Payment must be successfully authorized before an order can be processed.
Customers are responsible for ensuring that the billing and payment information provided is accurate and authorized for use.
For more information, please refer to our Payment Policy.
7. Order Processing
Orders are generally processed within 1–3 business days after payment confirmation.
Processing times may be extended during weekends, public holidays, promotional periods, or other periods of unusually high order volume.
Once an order has entered the fulfillment or shipping process, cancellation may no longer be possible.
8. Shipping
Standard shipping fees and estimated delivery times are displayed in our Shipping Policy and during checkout where applicable.
Our standard shipping terms include:
- Processing Time: 1–3 business days
- Standard Shipping Fee: $12.99
- Free Shipping: Orders over $39.99
- Estimated Delivery Time: 7–15 business days
Delivery times are estimates and may be affected by customs procedures, carrier delays, weather, local holidays, or other circumstances outside our reasonable control.
Please refer to our Shipping Policy for full details.
9. Delivery Information
Customers are responsible for providing a complete and accurate delivery address.
Shopemilees is not responsible for delivery delays or failed deliveries caused by incorrect, incomplete, or outdated shipping information provided by the customer.
If you notice an address error after placing an order, please contact us as soon as possible.
10. Returns & Refunds
Eligible products may be returned within 30 days after delivery, subject to the conditions stated in our Return & Refund Policy.
Returned products must generally be:
- Unworn
- Unwashed
- Unused
- In their original condition
- Returned with original tags and packaging where applicable
Customers should contact us before sending a return so that the appropriate return instructions can be provided.
Return shipping costs are generally the customer's responsibility unless the item received is defective, damaged, or incorrect.
Approved refunds are generally processed within 5–10 business days.
Please refer to our Return & Refund Policy for complete details.
11. Damaged, Defective, or Incorrect Items
If you receive an item that is damaged, defective, or different from what you ordered, please contact us promptly at:
Please include your order number and, where possible, clear photographs showing the issue.
We will review the request and provide an appropriate resolution where applicable.
12. Intellectual Property
All website content, including but not limited to:
- Text
- Graphics
- Logos
- Layouts
- Product presentation
- Website design
- Branding elements
is owned by or licensed to Shopemilees unless otherwise stated.
You may not copy, reproduce, distribute, modify, publish, or commercially exploit website content without prior written permission.
13. Prohibited Use
You may not use our website:
- For unlawful or fraudulent purposes
- To interfere with website security or functionality
- To introduce malicious software or harmful code
- To attempt unauthorized access to systems or accounts
- To submit false or misleading information
- To infringe the rights of Shopemilees or any third party
We may restrict or terminate access where misuse is identified.
14. Third-Party Services
Our website may rely on third-party providers for services such as payment processing, website hosting, analytics, shipping, or other ecommerce functions.
We are not responsible for the independent practices, terms, or availability of third-party services that are outside our reasonable control.
15. Website Availability
We aim to keep our website available and functioning properly, but we do not guarantee uninterrupted or error-free access.
We may temporarily suspend, modify, or update parts of the website for maintenance, security, technical, or operational reasons.
16. Limitation of Liability
To the extent permitted by applicable law, Shopemilees will not be responsible for indirect, incidental, consequential, or special losses arising from the use of our website or products.
Nothing in these Terms excludes or limits rights or liabilities that cannot legally be excluded under applicable consumer protection laws.
17. Privacy
Your personal information is handled in accordance with our Privacy Policy.
By using our website, you acknowledge that certain personal information may be processed where necessary to:
- Process orders
- Deliver products
- Provide customer support
- Prevent fraud
- Operate and improve our website
18. Changes to These Terms
We may update these Terms & Conditions from time to time to reflect changes in our services, business practices, or legal requirements.
The latest version will be published on this page together with the updated revision date.
Continued use of the website after an update means that the revised Terms will apply to future use of our website and services.
19. Governing Law
These Terms & Conditions are governed by the applicable laws of the jurisdiction in which our company is registered, without limiting any mandatory consumer rights that may apply in your country or region.
20. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
Shopemilees
Company Name
Chengdu Lucai Chao Trading Co., Ltd.
Registered Address
Room 108, 1st Floor, No. 1248 Panda Avenue, Chenghua District, Chengdu, Sichuan, China, Annex 1-61
Phone
(+1) 813 608 6123
Website
shopemilees.com
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