Contact Us

Thank you for visiting Shopemilees.

We are committed to providing clear and reliable customer support. If you have any questions about our products, sizing, orders, payments, shipping, returns, or refunds, please feel free to contact us.

Our customer service team will review your request and assist you as soon as possible.

Customer Support

You may contact us for assistance with:

  • Product information
  • Size and fit questions
  • Order status
  • Shipping and tracking
  • Payment-related questions
  • Damaged, defective, or incorrect items
  • Returns and refunds
  • General after-sales support

When contacting us about an existing order, please include your order number and a brief description of your request so that we can assist you more efficiently.

Contact Information

Company Name
Chengdu Lucai Chao Trading Co., Ltd.

Registered Address
Room 108, 1st Floor, No. 1248 Panda Avenue, Chenghua District, Chengdu, Sichuan, China, Annex 1-61

Email
service@shopemilees.com

Phone
(+1) 813 608 6123

Website
shopemilees.com

Return Address:
No. 126, Group 5, Jiangdong Village, Hezhuang Subdistrict, Qiantang District, Hangzhou City, Zhejiang Province

Customer Service Hours

Monday to Friday
9:00 AM – 6:00 PM

Saturday and Sunday
Email support is available. Responses may take slightly longer on weekends and public holidays.

Response Time

We aim to respond to customer inquiries within 1–2 business days.

Thank you for choosing Shopemilees.