Contact Us
Thank you for visiting Shopemilees.
We are committed to providing clear and reliable customer support. If you have any questions about our products, sizing, orders, payments, shipping, returns, or refunds, please feel free to contact us.
Our customer service team will review your request and assist you as soon as possible.
Customer Support
You may contact us for assistance with:
- Product information
- Size and fit questions
- Order status
- Shipping and tracking
- Payment-related questions
- Damaged, defective, or incorrect items
- Returns and refunds
- General after-sales support
When contacting us about an existing order, please include your order number and a brief description of your request so that we can assist you more efficiently.
Contact Information
Company Name
Chengdu Lucai Chao Trading Co., Ltd.
Registered Address
Room 108, 1st Floor, No. 1248 Panda Avenue, Chenghua District, Chengdu, Sichuan, China, Annex 1-61
Phone
(+1) 813 608 6123
Website
shopemilees.com
Return Address:
No. 126, Group 5, Jiangdong Village, Hezhuang Subdistrict, Qiantang District, Hangzhou City, Zhejiang Province
Customer Service Hours
Monday to Friday
9:00 AM – 6:00 PM
Saturday and Sunday
Email support is available. Responses may take slightly longer on weekends and public holidays.
Response Time
We aim to respond to customer inquiries within 1–2 business days.
Thank you for choosing Shopemilees.